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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 580 of 2103 Reviews
  • Rodney W.
    Reviewed Dec 16, 2023 (5)

    Exceptional quality boats, operations, and staff

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Greg C.
    Reviewed Dec 16, 2023 (5)

    most efficient onboarding I have experienced

    Service
    5
    Crusing area
    5
    Comfort
    5
  • William S.
    Reviewed Dec 10, 2023 (4)

    Excellent customer service at the Marsh Harbor facility

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Malcolm P.
    Reviewed Dec 9, 2023 (5)

    Moorings was client focused and very helpful in every way.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • J William S.
    Reviewed Dec 1, 2023 (5)

    All arrangements over the last 36 years – both bareboat and crewed charters – have been memorable and superb. Very professional organization and implementation.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Tanner D.
    Reviewed Nov 25, 2023 (5)

    Great communication from pre-booking, arrival, check-in, check-out. Loved our friendly skipper Capt. Nibs who put us at ease on our first bareboat charter without a Moorings Capt. Very thorough job teaching us the boat systems and dynamics.

    Lindsay on the Moorings base was very helpful both on check in day and check out day.

    Boat was perfect, no issues. We sailed 95% of the time.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Keith B.
    Reviewed Nov 19, 2023 (5)

    Service was excellent. The location was amazing

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Laura R.
    Reviewed Nov 19, 2023 (5)

    The boat was amazing! Greg and Konstantina were absolutely the best!!! They were so welcoming and made the trip amazing! The food was incredible. The boat was so clean and spacious! We will DEFINITELY do this trip again!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Alexander M.
    Reviewed Nov 19, 2023 (5)

    The staff were great. Provisioning exactly as ordered and ready on our arrival. Check out was fast and informative and the boat was very well prepared in all respects.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michele C.
    Reviewed Nov 19, 2023 (5)

    Easy check in and boat briefing. Provisions were
    waiting for us when we arrived for our sleep aboard. Staff very friendly and helpful.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • James E.
    Reviewed Nov 19, 2023 (5)

    Moorings continues to impress with friendly and helpful staff, clean and well maintained boats, and world class locations. We had no issues with the boat during our 10 day charter, and I would especially like to thank Lawrence who gave us a warm welcome, great chart briefing, and helped us arrange activities on shore before and after the charter.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kellie C.
    Reviewed Nov 18, 2023 (5)

    Crew was absolutely incredible and made the experience beyond what we expected

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Nina J.
    Reviewed Nov 18, 2023 (5)

    Incredible experience. Seamless

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Janet M.
    Reviewed Nov 14, 2023 (5)

    The crew, the itinerary, the activities. All good. This is our 7th trip & it didn’t disappoint

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Scott H.
    Reviewed Nov 12, 2023 (5)

    The entire experience was seamless, no issues, communication was great captain Will was amazing..

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Lemert K.
    Reviewed Nov 10, 2023 (5)

    Boat was immaculate, was ready on time great friendly staff

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jonathon H.
    Reviewed Nov 9, 2023 (5)

    I was able to sail the boat my self with an experienced Captin on board to help guide me and be there incase anything went wrong. It’s great to gain experience from a pro

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Frank I.
    Reviewed Nov 8, 2023 (5)

    Service and boat consistently meet expectations

    Service
    5
    Crusing area
    5
    Comfort
    3
  • Michael Taite S.
    Reviewed Nov 7, 2023 (4)

    We have done about 8-10 charters and have enjoyed them all.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Marjorie D.
    Reviewed Nov 3, 2023 (5)

    The Moorings handled everything – from start to finish – and made it so easy for us. Their organization, step by step to complete list, and quick response to our questions were handled very professionally and friendly.

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 575 of 575 Reviews
  • fords2019
    Reviewed May 11, 2023 (5)

    Great trip. Amazing time on the water and at port locations. It would have been a nice time no matter what but the captain George made it a memorable trip setting up everything including our dinners. He really listened to what we wanted out of the trip and took it from there. There are a hundred options so tell them what you are looking for and they will make it happen. We chose short distances in order to sail more, swim more and experience each island longer. If we had chosen further distances it would have changed the entire trip.

  • Culture153566
    Reviewed Feb 5, 2023 (5)

    The team at the base could not have been better. Britiney, the base manager is excellent and will take care of any and all of your needs.

  • I386BQjohns
    Reviewed Feb 2, 2023 (5)

    Great boats, location and staff – Britiney, Dion and Sadique (sp?). Good sailing grounds. Crossing to Barbuda worth the effort.

  • lawrenceknapp
    Reviewed Jul 28, 2022 (5)

    Really wonderful time. The Cat was very well maintained and we experienced no problems. Elias and his crew were very helpful and answered every question. They made sure we were well briefed and that safety was a priority. Nancy in the front office is a gem with customer service and the facility manager Michael is excellent. All eight of us will be back.

  • vrhodes
    Reviewed Jul 17, 2022 (5)

    Just completed a lovely charter with 5 girlfriends. This was the most well-maintained and nicely stocked charter vessel I have been on. The staff was all very responsive and helpful. Only suggestion would be to provide more orientation for those unfamiliar with Med mooring. .

  • _holliemn34
    Reviewed Jul 16, 2022 (5)

    An amazing experience, our captain Christos was really helpful and nice. Whatever we wanted he would do his absolute best to try and help us do it.
    A perfect trip for all ages I would say as there is a perfect balance between relaxing and activities.
    I would highly recommend doing quad biking around Poros island, a very fun day to explore.

  • X788NTclairew
    Reviewed Jul 16, 2022 (5)

    We hired 2 boats for our teenage family and their two girlfriends. Both captains were brilliant, they were really helpful and wanted us to enjoy our experience. We had our own ideas of where we wanted to visit and the captains also offered plenty of suggestions of other places to visit.

  • iomeuan
    Reviewed Jul 16, 2022 (5)

    What an amazing experience, enjoyed sailing around the islands with our excellent and very knowledgeable skipper Christoss who really made the trip special. Would definitely recommend to anyone looking for a hot holiday with a good balance between relaxing and exploring.

  • Threehourtourco
    Reviewed Jul 7, 2022 (5)

    This year our annual two-week bareboat trip was Antigua and Barbuda. The Moorings was outstanding. The service was the best we have had in 6 years of bareboating.

    If you are considering a bareboat vacation, this is one of the best bases to work with.

    The location is convenient to stores for provisions and the sailing is outstanding.

  • S8797WFlucym
    Reviewed Jan 21, 2022 (5)

    The Sunsail team at English Harbour are a delight and work hard to keep the fleet spotless. We were so impressed with our yacht and will be back.

  • mochi_monday
    Reviewed Feb 29, 2020 (5)

    We’ve done several bareboat charters in various locations; this was our first one in Antigua & Barbuda. We’ve gone with both Sunsail and Moorings, as well as local companies. The staff at the Sunsail base is the friendliest and greatest we’ve worked with. Bob gave us a very thorough chart briefing, and both he and Brittany expressed concern about us leaving the first day due to high wind and seas. We checked the forecast together, then took our chances and beat our way in 12′ seas to Green Island, where we safely stayed on a (free!) mooring. Bob even wanted us to call him to let him know we arrived safely (which we did). We noticed the jib sheets were chafed, and Bob promptly re-rigged new sheets for us before we set off.

    Pre-charter questions were answered promptly and professionally by Lovena. Sadique was friendly and efficient with the check-in process. And Dockmaster Clive was calm, cool, and collected docking the boat upon our return to crowded English Harbour.

    The base itself is in a historical building in Nelson’s Dockyard; as such, it does not have full amenities like the Sunsail/Moorings base in the BVI. There are showers and laundry in a building a short walk away.

    We also provisioned using their services, and everything went smoothly there as well. They had to make a couple of different trips to get everything that was on the list (not everything is always available on the island). For last-minute liquid provisioning, there is a well-stocked liquor store in Nelson’s Dockyard, and the empanadas from Dockyard Bakery are yummy!

  • CupertinoCiaran
    Reviewed Jan 13, 2020 (5)

    We have chartered sailboats in several locations, often with Sunsail and the Moorings, the staff at this location were by far the best that we have experienced. This Christmas season, we decided to try Sunsail in Antigua. To be honest booking Antigua with Sunsail was not the easiest. I like to review the cruising guide and charts ahead of time, but despite my best efforts I could not get the correct information out of the administrative office in Florida. Everytime I asked for a cruising guide/charts I was referred to the sample itinerary on their website. At one point I was sent an email link for the cruising guide for the BVI. So, it got off to a rocky start.
    Once we got to Antigua, things were very different. The location and staff could not be better. You are not likely to meet a more helpful group of people than the Sunsail staff at Antigua. Nothing was too much trouble, no question would remain unanswered, Although everyone was wonderful to work with, Brittany, Bob and Clive stood out as exceptional, and we are indebted to them, and it was their efforts that earned this review five stars.
    There are two things that Sunsail/Moorings could do that would improve the experience. One, bring back the welcome packet that you used to send out years ago with luggage tags, cruising guide etc. Secondly, and I am echoing what another reviewer mentioned and that is having a longer season at Antigua. We would love to visit this destination in the summer and fall, the current cruising schedule offered for Antigua is way too short.

    Booking # V46349

  • hali_bu956
    Reviewed Jan 11, 2020 (5)

    The staff at the base here is hands down the best. All of the employees go out of their way for you.They tried to help in all aspects of our trip. wish they were open all year around that way I could bring the kids on their summer brake form school..We will be back!

  • Travellingman2014
    Reviewed Jan 29, 2019 (5)

    Had a fantastic holiday with these people. A few minor issues with the boat but all sorted out in a very friendly and efficient manner. Anyone who knows anything about sailing knows that boats need constant maintenance so it’s really not an issue. We will be back!

  • stephinaz
    Reviewed Jan 23, 2019 (5)

    We have chartered with sunsail and the moorings in other locations, and the staff at the base here is hands down the best. The facility is not huge, but all of the employees go out of their way for you. One of them even drove my mom and kids to a nearby beach in a dinghy while my husband and I were on our scuba tour. They had great recommendations, and tried to help in all aspects of our trip. I also love the English Harbor location!

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